The Google Cloud monitoring product serves a wide variety of personas ranging from highly technical coders to lower-tech analysts. The product needs to be rich with features that are customizable yet easy to use. Since new feature additions had grown rapidly, several UX conventions needed a holistic overhaul, lifting multiple dependent features at once — the existing interface configures source data, charts, and dashboards simultaneously, creating layers of complexity.
We started with competitive research, fine-combing through the microinteractions in Grafana and Datadog, focusing on chart creation and visualization since that area needed the greatest overhaul. Working hand in hand with user research, we mapped the mental model for configuring a new chart and built feature information-architecture clusters to keep component types consistent and easy to find.
Process
Flow sketches for creating and editing dashboards
Redesigned monitoring dashboard
Maximizer lets artist managers pitch music to YouTube Music's programming team, while SoundBoard is what music programmers use to review roughly 1,500 pitches in two days for playlist placement. Partners wanted more date-range options, more surfaces beyond playlists, and better-managed assets — programmers wanted better filtering, more relevant context, and a more holistic view of what they were reviewing.
Maximizer vision prototype
Design artifacts
Maximizer desktop