Exxon Mobil

Control tower

Control Tower was my first hybrid prototype for ExxonMobil, built through GEP — a firm that sells the product it's simultaneously building. As the first UX-focused designer on GEP's US team (which otherwise had a 10+ person design team in India), I came into a company of 3,000+ people carrying the responsibility of building an enterprise prototype from scratch for ExxonMobil, and later Chevron.

The process started out chaotic — I built about five features rapidly with little to no real testing, leaning heavily on competitive and comparative analysis since I had no stakeholder buy-in for usability testing yet. Over several iterations I earned that trust, growing the test group from five to seven HR participants into a recurring group of existing clients.

Enterprise UX 0 → 1 Supply chain
01

Challenge

Coming in as GEP's first US-based UX designer to build an enterprise supply-chain prototype for ExxonMobil (and later Chevron) from scratch, with no existing team to lean on.
02

Process

Rapid feature-building leaning on competitive analysis in place of early usability testing, then growing stakeholder trust over iterations to run real sessions with clients.
03

Outcome

A style guide adopted across GEP's product suite for hundreds of clients, plus multiple presentations at Exxon's headquarters sharing the product's evolution.
Control Tower situation room showing a casing shortage alert and recommended actions

Situation room — casing shortage alert

Process

UI flow states storyboard for the Control Tower dashboard

UI flow states

Design artifacts

Whiteboard sketches exploring header data and table layouts
Design ideation
Team working together around a table with laptops
Team collaboration
Whiteboard diagram mapping Control Tower personas and alert structure
Information architecture
Usability testing findings slide with user quotes
Usability testing
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